Knowledge base

How to use the knowledge base plugin?

You can simply duplicate this knowledge base template or choose any other templates here, or you can create from scratch in your Notion page with the steps below.

Step 1: Create a new subpage

1.00
Click “New” in the top right corner of the existing Notion database and choose “Knowledge base” from the dropdown.
  • Once a new page is formed, add your page title, slug, and other metadata.
  • Go to the page and start filling up your knowledge base.

Step 2: Publish

  • Fill all your categories and sub-categories within your knowledge base
  • Go to Bullet’s dashboard and publish your main website
  • Once your knowledge base is published, you can access its URL based on the slug you gave on the Notion database. For ex, if your knowledge base slug were ‘/help’, then you can access your knowledge base content in a URL like this: https://yourwebsite.com/help

How to create a Category, Sub-category, and articles in Bullet

For your documentation to be clear with proper hierarchy and navigation, you can categorize it all within Notion.
In an empty knowledge base page database, each new page you create is a new category. With that page, you can create another database to create a sub-category or just fill in your info directly, depending on your data simplicity.
1.00
You can create as many sub-categories as possible and divisions within a category by simply creating pages in a database and databases within those pages, easy, isn’t it?
« How to use the knowledge base plugin? Knowledge Base widget »

Knowledge Base Widget

You can use this script to open a widget within your website.

Adding a widget directly to an app or website.

1.00

Import the Script into Your App

  • First, add the following widget script to your app. This could be in your index file.
<script type="text/javascript" src="<https://templates.bullet.so/bullet.so/kb/widget.js>"></script>

Add a button in your codebase.

  • To open the widget, call the function below to open the page with the link of the page that you want to open.
Widget.open('www.example.com',{ width: 500 })
  • Example: Calling the function with the button's onclick method.
<button onclick="Widget.open('www.example.com',{ width: 500 })">OpenWeb</button>